In here our company return policy.If product have any physical damage you can return it with in 7 working days and you can change product size within 5 to 7 working days and international customer take return for those product between 15 to 20 days.
In here our refund policy like what kind of product you purchase from Jilan show room or Jilan online store doesn't matter because your money is 100% safe with us. Refunds are issued when we can not deliver the product,if a different products is delivered to you.
-》If you pay us by using card then we will request a refund in bank which will take 2 to 3 working days in Dhaka and outside of Dhaka in Bangladesh it will be 3 to 5 working days.
-》Most refunds are fully refunded in 7-15 days after we receive the return package.
-》If you pay us by any mobile wallet example bKash, Rocket, i Pay , Upay, Ok Wallet, then your money will be refunded in same account within 2 to 7 working days.
Note: Credit card payment return may take longer depending on Commercial Banks.Sometimes holidays should be effect on regular days for your product return.
INTERNATIONAL RETURN POLICY FROM BANGLADESH
-》International customer pay us by using Visa,American Express,Westen Union Dabid & Credit card then we will request a refund in bank which will take 5 to 10 working days.
-》International customer most refunds are fully refunded in 15 to 20 days after we receive the return package.
Note: Here to infrom you customer in Dhaka and out side of Dhaka in Bangladesh no discounted and special offer item will be not exchanged or refundable and no money refund is acceptable its final sell and this policy applicable for international customer zone.
Please contact our customer service representative if you need any assistance.Jilan
Store # 321
Twin Tower Concord Shopping Complex, Shantinagor, Dhaka,Bangladesh
Store Cell # +88 ( 01799160281 )
Email: [email protected]
website:www.jilanfashion.com
NOTE: NORTH AMERICAN (CANADA & USA) CUSTOMERS PLEASE FOLLOW WEBSITE RETURN POLICY OUR WEBSITE ADDRESS BELOW:
www.jilan.company.site
In here allows you to exchange any Jilanproduct purchased online within 20 days of receipt and you will only have to make sure that the product is unused and its original invoice, condition, tagsand packaging are carefully preserved.
If you want to exchange request please contact our customer servicesdepartment at - [email protected]
According to all exchanges are subject depend on stock availability.If you choose to exchange an item, please send back the full parcel to Jilanshowroom address and inform us of our customer service representative. We will revise and re-send the full order.
Note: Here to infrom you customer
No discounted special offer item will be exchanged or refundable& No money refund is acceptable.
Address:
Jilan
JilanStore # 321 / 3rd Floor Twin Tower Concord Shopping Complex
Shantinagor - Dhaka 1205 - Bangladesh
Mobile No: +88 ( 01799160281)
Email: [email protected]
website: www.jilanfashion.com
NOTE: NORTH AMERICAN (CANADA & USA) CUSTOMERS PLEASE FOLLOW WEBSITE EXCHANGE POLICY OUR WEBSITE ADDRESS BELOW:
www.jilan.company.site